How the payout panel works

Simple steps • standard checks • clear outcomes
Login
1) Login & Access

Login using assigned credentials. Access is role-based (Admin / Ops / Viewer).

2) Select Scheme

Choose scheme + date range. Use filters like mobile, transfer id, UTR and status.

3) Process Payout

Payout runs on eligible records (redeemed/approved/payable) as per scheme rules.

4) Export & Audit

Download MIS reports, keep logs, and reconcile payouts with vendor/UTR data.

Mandatory checks before payout

These checks help prevent rejection & leakage
  • Valid mobile number (10 digits) and scheme eligibility matched.
  • Amount is as per slab/rules (min/max) for the selected scheme.
  • UPI ID / bank details present and in correct format.
  • Duplicate payout prevention (same record not paid twice).
  • Verification complete (KYC / approval / validation if applicable).

Common failure reasons

What to do when a payout fails
  • Invalid UPI → verify handle, request re-submission from beneficiary.
  • IFSC mismatch → check IFSC & account number; correct and retry.
  • Bank reject → retry only after correction; add remarks for audit.
  • Duplicate detected → do not retry; verify source record & logs.
  • Verification pending → complete checks first, then retry.

FAQs

Quick answers for operations team

Yes, only after fixing the failure reason (UPI/IFSC/account/verification). Keep remarks for audit.

Go to Reports → select Scheme + Date Range → Export Excel. Use filters to narrow data.

Check status/UTR in panel, verify bank/UPI details, and reconcile with vendor/settlement logs.