How the payout panel works
Simple steps • standard checks • clear outcomes
1) Login & Access
Login using assigned credentials. Access is role-based (Admin / Ops / Viewer).
2) Select Scheme
Choose scheme + date range. Use filters like mobile, transfer id, UTR and status.
3) Process Payout
Payout runs on eligible records (redeemed/approved/payable) as per scheme rules.
4) Export & Audit
Download MIS reports, keep logs, and reconcile payouts with vendor/UTR data.
Mandatory checks before payout
These checks help prevent rejection & leakage
- Valid mobile number (10 digits) and scheme eligibility matched.
- Amount is as per slab/rules (min/max) for the selected scheme.
- UPI ID / bank details present and in correct format.
- Duplicate payout prevention (same record not paid twice).
- Verification complete (KYC / approval / validation if applicable).
Common failure reasons
What to do when a payout fails
- Invalid UPI → verify handle, request re-submission from beneficiary.
- IFSC mismatch → check IFSC & account number; correct and retry.
- Bank reject → retry only after correction; add remarks for audit.
- Duplicate detected → do not retry; verify source record & logs.
- Verification pending → complete checks first, then retry.